Delete your RentHub account

RentHub · Account deletion

You can request deletion of your RentHub account and associated personal data. Deletion is not immediate. We review each request for safety, fraud, and legal retention needs, then complete eligible deletions within 90 days of the request.

How it works

1. Submit this form (or request deletion from Account in the RentHub app) with a reason.
2. Our team reviews the request. We may keep records longer when required for safety, abuse investigation, disputes, tax, or law.
3. If approved, we schedule removal (at least 7 days after approval, and no later than 90 days from your request). Login may be disabled once approved.
4. When the scheduled date arrives, we permanently remove the account profile and personal identifiers. Payment and audit records may be retained in anonymized or legally required form.

What is deleted

• Account profile (name, phone, email, photos, documents)
• Saved listings, devices, and sessions
• Landlord application and listings tied to the account (when applicable)

What may be retained

• Records needed for fraud prevention, safety reports, or legal compliance
• Payment / ledger history required for accounting (without unnecessary personal details where possible)

Request deletion

Use the registered phone and email on your RentHub account. Prefer requesting from the signed-in app when possible so we can match your account automatically.

Questions? [email protected] · Privacy Policy